Request a hold:
Please note: Feature Films, Rental Books, Reference and other In Library Use only items, cannot be placed on hold.
Holds Availability:
Patrons WILL NOT be notified if a requested item is UNAVAILABLE.
To verify an item is being held for you and is ready for pick up, you may wait for courtesy notification from the Library or check your Library Account online by clicking on the "My Account" link in the online catalog. Items that are available for you to pick up are indicated as "READY FOR PICKUP". You may also contact the Library directly by telephone during business hours for any questions you may have.
When a hold is placed, the availability of an item depends on the item "STATUS". The "STATUS" of an item can be found in the third column of an item record :
Items may have the following possible "STATUS" designations:
STATUS | TIME TO FILL REQUEST | AVAILABILITY OF ITEM |
---|---|---|
CHECK SHELF | 2 Business Days | Item is on the shelf, and will be available within two business days UNLESS the item is missing and it is unavailable. Call the holding Library by telephone during business hours if the item is needed sooner than two business days. |
DUE 07-23-2010 | Varies | Item is checked out and is not due until this date. It may be longer if other patrons have holds on this item or the item is returned after the due date. If the item is lost or damaged before it is returned, it may become unavailable. |
TO TEMP STOR. NP TEMP STOR. CIRC STORAGE |
2 Business Days | Item is in Temporary Storage at the Newbury Park Branch Library or Grant R. Brimhall Library. It will be available within two business days UNLESS the item is missing and it is unavailable. Call the holding Library directly by telephone during business hours if the item is needed sooner than two business days. |
IN PROCESS | Varies | Item is in the acquisitions and processing stage, and is unavailable for immediate check out. It will be available when this stage is completed (can take anywhere from one to four weeks), but may be longer if other patrons have holds on this item. In rare cases, an item may become unavailable if a publisher cancels or recalls an item. |
MENDING TECH UPDATE COLL. UPDATE |
Varies | There is a problem with this item, and it is unavailable for immediate check out. It will be available when this stage is completed (can take anywhere from one to eight weeks), but may be longer if other patrons have holds on this item. In some cases, the item may become unavailable if the problem cannot be resolved. |
ON SEARCH LOST AND PAID LOST & SUPP. INV. SEARCH CLMS RETD ON SEARCH-NP MISSING BILLED |
Varies | Item is missing or lost, and it is unavailable for immediate check out. If the item is not found or replaced, it will become unavailable. |
IN TRANSIT ON HOLDSHELF |
Varies | Item is on hold for another patron or in route to another library and it is unavailable for immediate check out. Item will be available when it is returned by the other patron or arrives at the library. It may be longer if other patrons have holds on this item. If the item is lost or damaged before it is returned, it may become unavailable. |
ARCHIVES STORAGE REF STORAGE ILL RETURNED LIB USE ONLY |
Not Available for Check Out/Holds | Item is for In Library Use only or belongs to another library system, and may not be requested or checked out. |
Freeze a hold:
Unfreeze a hold
Cancel a hold: